Our customer’s right and desire to keep their lives and activities private and anonymous is the basis of CyberMask (the “Service”) design. This Privacy Policy (the “Policy”) aims to inform our users about what data we collect, how we collect and use it, and what rights they have in relation to it. We encourage you to read the following information carefully, as by using CyberMask Service, you accept the terms stated in the Policy.
We do not log any personally identifiable information (the “Personal Data”) that can reveal our users’ identity, traffic information, or browsing activities. We also do not gather the data that is sent via the Service or other websites that our users visit while using the Service.
Upon registration, we ask you to provide such personal data as your login and email. We store this data on secured servers and will not share or transfer it to third parties unless they are vendors or partners we collaborate with in order to provide the Service. These third parties may be responsible for infrastructure and software maintenance, as well as for providing analytics tools. Upon ordering and paying for our services, you will be asked to provide your payment details; however, we do not keep those records because only banks and credit card companies keep them. The third parties are GDPR-compliant, providing all required safeguards in case they are outside of the EU.
We may also proceed summarized and anonymized data collected on the basis of activity of a group of users, not an individual user, for statistical reasons. This data may include the number of active users, the amount of data transferred per day, session duration, connection speeds, and connection failures.
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You can opt out of cookies in your browser’s setting panel. However, be aware that in case of disabling them, our website’s features may not function appropriately.
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CyberMask complies with the generally accepted standards for personal data storage and protection. We keep your personal data on secured servers as long as we need it to analyze and improve the Service and provide proper support. When we do not need your data for the purposed described in the Policy anymore, we will remove it from our system. Although we reserve the right to delete inaccurate or incomplete personal data of our users, your personal data can be always removed upon your request sent at [email protected].
CyberMask uses servers all over the world. Please be aware that your personal data may be transferred outside of your country to be processed around the world. By using the Service, you agree to your personal data to be transferred over international borders, where data protection rules and principles may vary from those accepted in your country. Thus, your personal data is processed according to this Policy.
Under certain circumstances, you can claim the access to your personal data for finding out any information about it; updating incorrect personal data; exercising your right to restrict your personal data to be processed, the right to request deletion of your personal data or, if applicable, exercising the right to data portability. Please pay attention that in order to satisfy any request outlined above we may require your identity verification.
You can also file a complaint with the supervisory authority of data protection in the EU member state of your primary residence, workplace, or another place of the supposed breach. Your consent is the legal basis according to which we can process your personal data, and which you can withdraw at any time. If you withdraw your consent, the lawfulness of data processing before its execution won’t be affected. You can exercise any of your rights relating to the personal data by contacting us at [email protected].
CyberMask Services are designed only for adults (i.e., 18 years old and above), and no data about individuals under 18 is intended to be collected. In case you know or think that your non-adult child has shared his or her personal data with us, do not hesitate to contact us at [email protected], and we will remove all relevant data from our servers.
We reserve the right to update the Policy at any time, so please review it frequently to make sure you are aware of the Policy changes we made.
Please feel free to contact us if you have any questions related to the Policy at [email protected].
Last modified: April 29th, 2019